An employee pass is a time-limited QR code issued to an employee in order to speed up the sign-in process.
Note: Employee passes are automatically provisioned when a contact is added to the address book. The pass will remain inactive until the feature has been enabled in your account. To have this function enabled for your environment, please contact sales@ilobby.com
How to Find Employee Passes
Employee Passes are managed in FacilityOS, as a component of the Address Book feature. To access the Employee Pass feature in FacilityOS, follow these steps:
- Navigate to https://facilityos.goilobby.com/
- Select the Manage
icon as shown, then select Address Book.
- Select the employee's profile in your address book. The employee pass feature sits under the Credentials tab, as shown below.
How To Issue Employee Passes
Employees can access their employee pass using a number of different methods:
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Employees can access their employee pass using the iLobby Companion app. Once it is issued, the employee pass remains accessible in the Companion App for as long as it is valid.
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Employee passes can be issued by email, by hitting the Email Pass button. Passes are not automatically emailed to employees when created, so this is the primary method to issue a pass by email.
- Once an employee pass is issued by email, the employee has the option to add the QR code to the Apple Wallet or Google Wallet if they use these apps on their device.
- Once an employee pass is issued by email, the employee has the option to add the QR code to the Apple Wallet or Google Wallet if they use these apps on their device.
- Finally, Employee Passes can be exported to a PDF file, which can then be transferred to the recipient via email or other file-sharing service. The PDF file contains the Employee Pass QR code and expiration data, if applicable.
How to Edit the Information on an Employee Pass
By default, employee passes contain the employee's full name and a QR code. They do not expire by default.
- You can amend the Issue Date or Expiration Date of the pass as needed. Make sure to click Save as shown below to save your changes.
- You can also amend the employee's personal information, such as their name or email address, on this page. It's always a best practice to re-send the employee pass after changing the employee's personal info.