Visitor Badges are physical printed badges that serve as visitor identification. Once this feature is set up, badges are printed automatically when visitors sign in.
The Badge Printing settings are controlled at the Site level. To access these settings, click the Settings icon > Sites > select your site. The Badge Printing feature can be found on the features tab.
Toggle on the Badge Printing feature to launch its configuration menu.
Configuring Badge Printing
On the Badge Printing configuration menu, you will have access to the following options:
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Connection Method: Select either Wifi/Ethernet, Bluetooth, or Wifi Direct as the option.
- Note: Wifi/Ethernet is the default method for Brother QL-820NWB monochrome printers, or Brother HL-3170CDW color printers. If Wifi/Ethernet is selected, enter the printer's IP address into the IP Address field to establish the connection
- Note: Wifi/Ethernet is the default method for Brother QL-820NWB monochrome printers, or Brother HL-3170CDW color printers. If Wifi/Ethernet is selected, enter the printer's IP address into the IP Address field to establish the connection
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Media Type: Select the type of paper that the printer will use to create badges. Specific printers have specific default settings, as shown below:
- For Brother QL 820 NWB monochrome printers select Continuous roll (Black & White or Expiring roll (Black & White)
- For Brother HL-3170CDW color printer, select Pre-cut 4x6.
- Badge Template - select your preferred layout for the visitor badge from the list. Depending on your subscription plan, you may also be able to request a custom badge layout - contact support@ilobby.com for further info.
- Under "Applicable to All Visitor Types, Except the Following", check off all visitor types who should NOT have badges printed. By default, any visitor type not checked here will have a badge printed.