Setting up Roles

Account administrators can define roles that grant employees access to specific iLobby portal functions.

There are two system built-in roles:

  1. The Account Administrator System Role provides users with the broadest permissions, including full access to account settings, billing information, visitors, devices, and users at all locations. 
  2. The Host System Role provides users with access only to their own visitors and events. They won't be able to see events or visitors of other users of the account. 

Users with the Administrator role can create roles that can offer a combination of different permissions to specific users.


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1. Click New Role.


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2. Enter a Role Name and Description (e.g. describing the responsibilities of users with that role).

3. Check each of the available Permissions that users with that role should have access to.

4. Click Save. 


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