Introduction
This article describes the network ports and hosts used for connections between the FacilityOS cloud platform, the device management (MDM) server, and iPad devices using VisitorOS. These ports and hosts are required for the system to function correctly.
Infrastructure Requirements
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For communication between Apple iPad devices running VisitorOS and the FacilityOS cloud system, devices that are located within your environment must be able to reach *.goilobby.com over outbound TCP 443 port. Note that we retain our old *goilobby.com domain for this purpose, and the recent rebrand of our platform to FacilityOS does not affect how devices communicate with our servers.
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Please ensure that iPad devices running VisitorOS in your environment are able to reach 17.0.0.0/8 over outbound TCP 5223/443 ports in order for the device management and notifications services to work correctly.
- For proper functionality of VisitorOS features such as Touchless Sign-In and Evacuation Mode, please make sure that the iPad device is able to reach *.pubnub.com, *.pndsn.com, *.pubnub.net and *.pubnub.io over outbound TCP 443/80 ports.
Reference for Apple Products
The following references provide detailed information on the network requirements for Apple products: