Purpose:
The purpose of this guide is to educate EmergencyOS users on how to best set up mobile/email messaging for their emergency profiles. This will ensure that all visitors and employees are best prepared when an emergency event is triggered.
Who:
This guide is intended for EmergencyOS Administrators.
Importance of Emergency Messaging
Depending on your site, we strongly recommend setting up mobile/email start and end messages, so everyone is prepared in case an emergency event takes place. With the use of emergency messaging, employees and visitors will be aware of the nature of emergency, mustering points they need to evacuate to and all other relevant information you wish to add.
Enabling Emergency Messaging
To enable mobile/email messages that will be sent when an emergency event is triggered, please:
- Select Manage
- Select Emergency Profiles
- Select the Emergency Profile that you wish to edit
- On the right-hand side of the Emergency Profile screen, you can enable mobile/email start and end messages by clicking on the toggle
- Mobile/email start messages = messaging that is sent to participants when an evacuation is triggered
- Mobile/ email end messages = messaging that is sent to participants when an evacuation has concluded
Setting Up Emergency Profiles
To customize your mobile/email messaging:
- Click on the pencil icon
- Select the participants you wish to be notified when the emergency event is triggered (Employee List, Signed in Visitors and Signed in Employees)
- The email subject and emergency message will pre-populate based on your pre-configured mustering points, the site that the evacuation is taking place at, and the nature of emergency that corresponds with the emergency profile. You do NOT need to edit this information!
- If you wish to add any additional information, you can do so by typing it in the additional message section
- Select save when you are satisfied with your message