Q: Why is My Vendor or Contractor Account Considered Non-Compliant?
A: Within ContractorOS, there are statuses assigned to each Contractor and Vendor based on the status of tasks assigned to them.
- Contractors will be considered Compliant if all of their Tasks are marked as Approved by the Site Administrator for the site that they are assigned to, AND the Vendor they are working for is also Compliant.
- Vendors will be considered Compliant if all of their Vendor Tasks are marked as Approved by the Site Administrator for the site they are assigned to.
Q: What Does Each Task Status Mean?
A: Once a Vendor or Contractor submits a Task, it goes to the Site Administrator for review. A task will always have one of the following statuses:
- New: A task has been newly received by a Vendor or Contractor and must be completed.
- Sent: The task has been sent by the Vendor or Contractor to the Site Administrator for completion.
- In Progress: The task has been worked on by the Vendor/Contractor and they have saved their task, but not submitted it for review.
- In Review: The task has been submitted by the Vendor/Contractor for review.
- Approved: The task has been approved by the Site Administrator.
- Rejected: The task has been rejected by the Site Administrator.