Description
Pre-Registration is a paid add-on that allows event invitees to enter their information, view and sign legal documents before the event begins.
Once the guest has completed pre-registration, they will be provided with a QR code that allows them to expedite their sign in when they arrive at your facility for the event or meeting.
NOTE: This feature is included when purchasing an Enterprise FacilityOS license.
Benefits of Using the Pre-Registration Feature
The Pre-Registration feature ensures that most, if not all of the guests that you are inviting to your facility will experience an expedited sign-in, which means that the possibility of many visitors arriving at once and waiting in line to sign in at the kiosk is greatly reduced.
Configuration
To configure the Pre-Registration feature, please take the following steps:
- In the VisitorOS portal, navigate to Settings > Sites > Features > Pre-Registration:
- Enable/Disable the settings of your choosing:
- Send Pre-Registration Invitations: Enables the Pre-Registration functionality, allowing event guests to pre-register themselves.
- Pre-Registration is Mandatory: Event guests must pre-register for the event they are invited to in order to be able to sign in when they arrive for the event.
- Pre-Registration Invitations: Allows you to choose whether invitations to pre-register will be sent immediately, or at a certain number of hours before the event begins.
- Event and Pre-Registration Invitation Methods: Allows you to choose whether pre-registration invites will be sent by email, SMS, or both.
Usage
To use the Pre-Registration feature, please take the following steps:
- In the VisitorOS portal, click on the Events tab, and then select New Event.
- Configure the event. For more information on this, please see the following article on configuring events: (1) Configuring Events – FacilityOS Help Center
- Once the event is configured, invite the guests that you'd like to participate in the event, either by inviting them manually, or by inviting a group of guests via CSV file or Excel sheet.
- All of the invitees will then be sent an email that contains critical information on the event, as well as a link that allows them to pre-register themselves.